Operations Specialist Resume Example

Operation's specialist is responsible for processing shipments, providing internal and external Shareholder Services training plus, keeping current with and communicating policy changes, details of Issuer events and Issuer filings. This position also contacts with potential customers and carriers on daily basis so s/he should be able to identify gaps in and exhibit continuous improvement mindset of customer service delivery process and communication.

Operations Specialist Resume Sample

9606 Sport Hills | Robins AFB, GA 04205 | (090) 4301 – 0988 | mike @ email . com

An extremely motivated Operations Specialist spectacularly skilled in proactively identifying regulatory or financial risks and providing support to the organization on audit reviews. Track record of providing routine ad hoc research and reporting to accounting and tax as well as creating and maintaining Excel spreadsheets. Recognized ability of maintaining a strong control through on-going development of key metrics. Capable of accurately collaborating with regional management to improve operational risk processes.

·         Remarkably observant in tracking and tracing cargo as necessary to insure proper movement and delivery
·         Comprehensive knowledge of preparing documentation, dock receipts, bills of lading and export declarations
·         Specifically proficient in providing accounting department with proper and correct billing information
·         Well acquainted with organizing, recording, processing and servicing the production output of the various servicing activities of the company
·         Hands on experience in receiving explicit instructions on filing, recording and organizing documentation associated with mortgage work product

·         Analytical mind with proven ability to take on challenges
·         Advanced Excel experience
­          - Formulas
­           - Pivot tables
·         Ability to multi-task in a high intensity environment
·         Proficient PC skills including Microsoft Office Suite
·         Bilingual in Spanish and English
·         Knowledge of the Import/Export industry

·         Established best practices and regulated inquiries
·         Monitored exception remediation plans and provided pointed risk training
·         Managed short and long term strategic projects in an effort to reduce risk
·         Developed and implemented business processes to improve safety, quality, cost, and delivery experience
·         Drove down defects such as delayed shipments, quality issues, and costly mistakes

Corrections – Hastings, NE
Operations specialist | 08/2009 — 01/2013
·         Monitored daily operations and supported issue resolution for the order management system
·         Investigated, analyzed and drew conclusions
·         Completed daily, weekly and monthly operational reporting
·         Worked in an expedited manner with multiple departments and with outside vendors
·         Ensured accuracy of data within the order management system

Heartwood University of Business Studies Duluth, GA – |2008
Bachelor of business administration (BBA)
CGPA 2.36

St. Anthony High School - Herndon, VA |2007
High School Diploma

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